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Taking Flight reveals profound hidden patterns of human behavioral style, offers a blueprint for deeper self-awareness, helps you maximize your own personal strengths, and shows how to influence others more powerfully than ever. You'll learn how to use the proven DISC four-style model of behavior to become a far more effective leader, salesperson, or teacher... revitalize any career... build better relationships... fully leverage your natural gifts, as you empower those around you. If you haven't yet been introduced to DISC, it will change your life--just as it has for millions before you. Discover:
Drawing on their immense experience coaching executives and training world-class organizations, Merrick Rosenberg and Daniel Silvert introduce DISC through a fable that's quick, fun, and easy-to-understand. Once you've mastered the basic concepts, they help you put DISC to work in all your own personal interactions and relationships. You'll walk through creating a personal action plan for improvement--and then systematically supercharging your personal performance!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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