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Penny Simkin, PT, is a physical therapist, childbirth educator, doula, and birth counselor. She is nationally recognized as a premier authority on childbirth, having helped 9,000 expecting women and birth partners in childbirth and attended hundreds of couples though the birth process. Simkin is a prolific author and serves on more than 10 different consultant and editorial boards, including the journal Birth: Issues in Perinatal Care, The International Childbirth Education Association, and The Seattle Midwifery School, where she also provides training for doulas and lectures to students. She has written myriad books, journal, and magazine articles. Simkin is also co-founder of DONA International (formerly Doulas of North America) and The Pacific Association for Labor Support. In addition to providing childbirth education, birth counseling, and labor support, Simkin travels extensively throughout the country, lecturing and presenting at conferences and workshops. For more information, please visit Simkin's website at pennysimkin.com.
Melissa Cheyney, PhD, is both a professor of clinical medical anthropology at Oregon State University and a practicing licensed midwife. She is a leading expert on the many ways parents' cultural backgrounds affect their goals for, and experience of, birth. She has served on the National Academies of Science, Engineering and Medicine's "Birth Settings in America Study" and the "Midwives Alliance of North America (MANA) Statistics Project." She is the Editor-in-Chief of the journal Birth: Issues in Perinatal Care and the mother of a daughter born at home.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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