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Richard Jones is a professor of computer systems in the School of Computing at the University of Kent, Canterbury. He earned a B.A. in mathematics from Oxford University and an M.Sc. in computer science from the University of Kent. He spent a few years teaching at school and college before returning to higher education at the University of Kent.
Antony Hosking is an associate professor in the Department of Computer Science at Purdue University. He earned a B.Sc. in mathematical sciences from the University of Adelaide, Australia, an M.Sc. in computer science from the University of Waikato, New Zealand, and a Ph.D. in computer science from the University of Massachusetts. His work is in the area of programming language design and implementation, with specific interests in database and persistent programming languages, object-oriented database systems, dynamic memory management, compiler optimizations, and architectural support for programming languages and applications.
Eliot Moss is a professor in the Department of Computer Science at the University of Massachusetts Amherst. He earned a B.S.E.E., an M.S.E.E., and a Ph.D. in computer science from the Massachusetts Institute of Technology. After four years of military service, Dr. Moss joined the faculty at the University of Massachusetts Amherst. He works in the area of programming languages and their implementation and has built garbage collectors since 1978. In addition to his research on automatic memory management, he is known for his work on persistent programming languages, virtual machine implementation, and transactional memory. He worked with IBM researchers to license the Jikes RVM Java virtual machine for academic research, which eventually led to its release as an open source project.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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