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Turner Turtle takes a tumble in the middle of nowhere. In the forest of Mellow lived a clumsy turtle whose shell was bright yellow. Turner Turtle was kind as can be, always helping his friends whenever in need. While Turner Turtle was known for being the kindest, most helpful friend to all the creatures of the forest, he quickly learns the hard truth that just because he was always kind and helpful to his friends, does not mean they will do the same for him in return. When Turner Turtle rushes down the slick creek bank to save his ant friend's food, his feet begin to fumble. Then poor Turner Turtle took a big tumble! Stuck on his back in the creek and the rain, Turner pleads with the ants to help him get unstuck. To Turner's disbelief, his ant friends refused to help him, despite him being stuck from trying to help them. When more of Turner's friends discover him in the creek, and they too refuse to help him, he begins to lose faith that he will ever be saved. Will a kind soul show up to help Turner get free? Turner's tumble may just be the reminder he needed that there are indeed kind souls in the world, who understand that we should always give a helping hand! The act of kindness is doing for others without expecting anything in return!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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