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Laura Hillenbrand is the author of the #1 New York Times bestseller Unbroken: A World War II Story of Survival, Resilience, and Redemption and Seabiscuit: An American Legend, which was a finalist for the National Book Critics Circle Award, won the Book Sense Nonfiction Book of the Year award and the William Hill Sports Book of the Year Award, landed on more than fifteen best-of-the-year lists, and inspired the film Seabiscuit, which was nominated for seven Academy Awards, including Best Picture. She served as a consultant on the Universal Pictures feature film based on Unbroken. Hillenbrand's New Yorker article, "A Sudden Illness," won the National Magazine Award. Her work has also appeared in such publications as the New York Times, Vanity Fair, the Washington Post, and the Los Angeles Times. She and actor Gary Sinise were cofounders of Operation International Children, a charity that provided school supplies to children through American troops.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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