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Conflict, as distinct from violence, lies at the heart of all social and political change. It is conflict that is often a sign and mechanism for change, it has many positive characteristics, which we can use to address direct, cultural and structural violence. In order to thrive, peaceful societies need to be able to manage a degree of conflict skilfully.
Working with Conflict embodies and reflects the rich diversity of over 300 peace practitioners from some 70 countries. Pooling their varied experiences across a wide variety of themes - poverty, war, the rise of surveillance and extremism, climate change and environmental degradation, gender and conflict, as well as security cooperation and international relations - Working with Conflict is an accessible practical resource, for both individuals and organisations working and researching working in conflict-prone and unstable parts of the world. Easy to use, including helpful visual materials, it provides a range of practical tools - processes, ideas, techniques - for tackling conflict, as well as providing links to other key conflict-related and peace-building resources, including organisations, publications and websites.Simon Fisher is an activist, facilitator, trainer, educator and writer, and has worked with organisations in over 40 countries, supporting many initiatives for dialogue and change.
Vesna Matovic is an experienced peacebuilding and conflict transformation specialist with more than 20 years' experience as a consultant, facilitator, mediator, analyst and trainer on conflict and peace issues. Bridget Walker's background is in international development, largely in the NGO sector, including Oxfam GB and Responding to Conflict. Dylan Mathews is the CEO of Peace Direct and has worked for a range of UK based international development and humanitarian organisations, including Oxfam, Landmine Action, the British Red Cross and Oxford Research Group.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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