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Melissa Stormont, PhD, is Associate Professor in the Department of Special Education at the University of Missouri. Dr. Stormont has published more than 60 articles, books, and book chapters related to the educational and social needs of young children who are vulnerable for failure in school, including children with behavior problems, children with attention-deficit/hyperactivity disorder, and children who are homeless. She spent 3 years as a preschool teacher and has conducted extensive field research in Head Start and early childhood settings.
Wendy M. Reinke, PhD, is Assistant Professor in the Department of Educational, School and Counseling Psychology at the University of Missouri. Dr. Reinke is the Founder and Co-Director of the Missouri Prevention Center and Co-Investigator for the Johns Hopkins Center for Prevention and Early Intervention. She has published extensively on supporting teachers with classroom management and on prevention and early intervention of disruptive behavior problems in children, and has trained hundreds of school-based coaches around the country to deliver her teacher consultation model. Keith C. Herman, PhD, is Associate Professor in the Department of Educational, School and Counseling Psychology at the University of Missouri and Co-Director of the Missouri Prevention Center. In addition to his training in counseling psychology, Dr. Herman completed respecialization training in school psychology at the University of Oregon. He presents nationally and has published over 60 peer-reviewed articles and book chapters. Much of his work focuses on the prevention and early intervention of internalizing disorders and on working with teachers and families to promote effective environments for children. Erica S. Lembke, PhD, is Associate Professor in the Department of Special Education at the University of Missouri, a trainer for the National Center on Response to Intervention, and Vice-President on the national board of the Division for Learning Disabilities of the Council for Exceptional Children (CEC). Dr. Lembke currently serves as the state of Missouri and University of Missouri student advisor for the Student Council for Exceptional Children and received the Susan Phillips Gorin Award for advising from the CEC. Her research and publications focus on the design and implementation of curriculum-based measures in elementary and secondary grades and the development of strategies to improve elementary students' academic performance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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