Conflict Management and Leadership for Managers: Knowledge, Skills, and Processes to Harness the Power of Rapid Change by Raines, Susan S.
Conflict Management and Leadership for Managers: Knowledge, Skills, and Processes to Harness the Power of Rapid Change by Raines, Susan S.

Conflict Management and Leadership for Managers: Knowledge, Skills, and Processes to Harness the Power of Rapid Change

A comprehensive, inclusive, and practical guide to preventing and managing every common source of conflict and dispute...
$488.89 SGD
$488.89 SGD
SKU: 9781538177969
Product Type: Books
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Author: Susan S. Raines
Format: Hardcover
Language: English
Subtotal: $488.89
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Conflict Management and Leadership for Managers: Knowledge, Skills, and Processes to Harness the Power of Rapid Change by Raines, Susan S.

Conflict Management and Leadership for Managers: Knowledge, Skills, and Processes to Harness the Power of Rapid Change

$488.89
Conflict Management and Leadership for Managers: Knowledge, Skills, and Processes to Harness the Power of Rapid Change by Raines, Susan S.

Conflict Management and Leadership for Managers: Knowledge, Skills, and Processes to Harness the Power of Rapid Change

$488.89
Author: Susan S. Raines
Format: Hardcover
Language: English
Description

A comprehensive, inclusive, and practical guide to preventing and managing every common source of conflict and dispute at work, whether involving leaders, managers, employees, customers, vendors, or regulators.



Author: Susan S. Raines
Publisher: Rlpg/Galleys
Published: 10/01/2023
Pages: 494
Binding Type: Hardcover
Weight: 2.35lbs
Size: 10.00h x 7.00w x 1.06d
ISBN: 9781538177969

About the Author

Susan S. Raines, PhD, is a diplomat for the U.S. Department of State. She served as a Professor and Associate Director in the graduate program in International Conflict Management and Peacebuilding at Kennesaw State University for more than two decades providing consultation and services to corporate and governmental leaders focused on leadership coaching, strategic decision-making, culture change initiatives, training, team norm-building, change management, crisis negotiation, and scandal prevention and response. She has mediated more than 18,000 cases inside and outside of court systems, trained mediators worldwide, and coached executive leadership teams for Fortune 500 and international organizations. In addition to this text, she had authored more than 55 peer reviewed articles, served as the Editor-in-Chief for Conflict Resolution Quarterly for twelve years, and co-authored Expert Mediators (with Jean Poitras). She has three wonderful adult children who served as a lab for her work, sometimes willingly.

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