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Peggy Johnson is a frequent speaker and trainer on collection development and management. She has published several books, including ALA Editions' Developing and Managing Electronic Collections: The Essentials, and numerous journal articles. She edited the peer-reviewed journal Library Resources & Technical Services for more than nine years and continues to edit Technicalities: Information Forum for the Technical Services Professional. Prior to retiring from the University of Minnesota Libraries, she served as associate university librarian. During more than thirty years at the University of Minnesota, her responsibilities focused on collection development and management, technical services, institutional planning, grants management, and budgeting. A past president of the Association for Library Collections and Technical Services (ALCTS), she received the ALCTS Ross Atkinson Lifetime Achievement Award in 2009. Peggy has consulted on library development in Uganda, Rwanda, Senegal, Morocco, and China.
Mary Beth Weber has worked in library technical services in academic libraries for over 30 years. She has held various technical services positions, and is an expert on cataloging nonprint materials, acquisitions workflows, and non-MARC metadata for digital collections. She also has extensive managerial experience. Weber has authored numerous books, including Virtual Technical Services: A Manual and Rethinking Library Technical Services: Redefining our Profession for the Future. She has given presentations on cataloging, mentoring, and publishing for various organizations. She chaired Rutgers University Libraries' Faculty Mentoring Program Committee for two years, and participated in ALCTS' inaugural mentoring program. Weber is an active member of Core: Leadership, Infrastructure, Futures, a division of ALA. She served as editor-in-chief of Library Resources and Technical Services (LRTS) for nine years and helped transition the journal from ALCTS to Core. Weber was awarded the ALCTS Presidential Citation in 2011 for her service as the ALCTS Newsletter Editor. She received the ALCTS Honors award in 2015 for her contributions as LRTS Editor. Weber is currently the head of Central Technical Services at Rutgers University Libraries and oversees resource description (MARC and non-MARC) for all four of Rutgers' campuses.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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