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Susan Betz has been actively involved in growing and using herbs to educate the public about gardening and the natural world for over 35 years. She is an Honorary Master Gardener, a member of the International Herb Association, Garden Communicators, and the Ecological Landscape Alliance. Susan is a life member of the Herb Society of America and received the Helen D. Conway Little Medal of Honor in 2018. She is a charter member of HSA's Native Herb Conservation committee, the Society's sustainable garden initiative. Susan currently serves on HSA's Notable Native Herb program and is a contributing author to HSA's native herb fact sheets published annually.
Susan worked as Education and Outreach Coordinator for Slayton Arboretum at Hillsdale College. Before going to work at Hillsdale, she owned and managed The Little Farm Herb Shop in Allen, Michigan, a garden store with display gardens featuring herbal themes.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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