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Frederick N. Martin, PhD, is the Lillie Hage Jamail Centennial Professor Emeritus in Communication Sciences and Disorders at The University of Texas at Austin. In addition to Introduction to Audiology, he has authored 7 books, co-authored another 7, edited 13, and co-edited 3 including texts on pediatric audiology, medical audiology, and audiological counseling. He has written 24 chapters for edited texts, 122 journal articles, 104 convention or conference papers and 5 CD-ROMs. Dr. Martin was named Professor of the Year by the National Student Speech-Language-Hearing Association for 2002 to 2003 and is the recipient of numerous additional teaching awards and recognitions including the Career Award in Hearing from the American Academy of Audiology.
John Greer Clark, PhD, is a professor and director of audiology education at the University of Cincinnati. A frequent presenter at state, national and international conferences, he has served as a faculty fellow for the Ida Institute in Naerum, Denmark and a board member of the American Academy of Audiology. Dr. Clark is a past president of the Academy of Rehabilitative Audiology and past chair of the American Board of Audiology. He is the author of over 100 publications including 3 edited textbooks, a variety of coedited and coauthored texts (including the popular Counseling-Infused Audiologic Careco--authored with Dr. Kristina English and published by Pearson), 2 single-authored books and 17 book chapters. He is the recipient of the Distinguished Achievement Award from the American Academy of Audiology.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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