It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People by Eddy, Bill
It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People by Eddy, Bill

It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict...
$40.45 SGD
$40.45 SGD
SKU: 9781936268665
Product Type: Books
Please hurry! Only 0 left in stock
Author: Bill Eddy
Format: Paperback
Language: English
Subtotal: $40.45
10 customers are viewing this product
It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People by Eddy, Bill

It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

$40.45
It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People by Eddy, Bill

It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

$40.45
Author: Bill Eddy
Format: Paperback
Language: English
Description
The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.

Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. It's All Your Fault at Work addresses ways of managing the behavior of high-conflict people (HCP).

Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.

"This book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments."

--Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level


Author: Bill Eddy, L. Georgi DiStefano
Publisher: Unhooked Books
Published: 02/03/2015
Pages: 244
Binding Type: Paperback
Weight: 0.65lbs
Size: 8.40h x 5.50w x 0.60d
ISBN: 9781936268665


Award: Axiom Business Book Awards - Bronze Medal Winner

About the Author
Negotiation and mediation expert Bill Eddy is president of the High Conflict Institute and a certified family law specialist. Prior to becoming a lawyer, Eddy worked as a licensed clinical social worker. He speaks throughout the U.S. and internationally about high-conflict personalities and provides consultation and training on workplace issues. He is also the author of several books on managing and responding to high-conflict people, including New Ways for Work, a method for managing potentially high-conflict employees. He lives in San Diego, California.

L.Georgi DiStefano is a licensed clinical social worker with extensive experience as a therapist, Employee Assistance provider, management consultant, and a popular speaker on workplace conflict resolution. She has authored several books and articles, and has directed mental health and substance abuse programs. She lives in San Diego, California.

Shipping & Return

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Review

Related Products

Example product title
$40.45 SGD
$40.45 SGD
Example product title
$40.45 SGD
$40.45 SGD
Example product title
$40.45 SGD
$40.45 SGD
Example product title
$40.45 SGD
$40.45 SGD
Example product title
$40.45 SGD
$40.45 SGD
Example product title
$40.45 SGD
$40.45 SGD
Example product title
$40.45 SGD
$40.45 SGD
Example product title
$40.45 SGD
$40.45 SGD
Example product title
$40.45 SGD
$40.45 SGD
Example product title
$40.45 SGD
$40.45 SGD

Recently Viewed Products