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Nine years ago a thirty-second phone call changed my life. I was hosting the annual Christmas luncheon for our staff when I slipped out to get the results from a recent blood test. The voice on the other end of the line announced, "Your PSA is 3.5." The blood drained from my head as a bowling ball dropped into my stomach. Usually any number below 4.0 is considered normal. But I had undergone a prostatectomy six weeks earlier. My PSA should have been zero. No one had anticipated this. Everybody, and I mean everybody, had told me I would be fine. After all, the cancer had been caught early and my numbers were relatively low. But a retest a few days later confirmed our fears. I had metastatic prostate cancer for which there is no cure. My wife, my family and I were devastated.
As I sought to absorb this disquieting news, I was troubled by how fearful and anxious I felt. When I reached into my spiritual satchel for consolation, all I found were pennies, lint and a bus token. As a pastor, I thought I would be able to face such a trial with peace and confidence in God. In their absence, I realized that my spirituality was a mile wide and an inch deep. Although I had observed daily devotions for decades, my prayer life, scripture study and overall discipleship were anemic at best.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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