Las Habilidades Atencionales Básicas: Pilares Fundamentales de la Comunicación Efectiva

Microskills es el programa original del entrenamiento de las habilidades de entrevista y es el m s investigado. Los fundamentos del escuchar se han ense ado a cientos de miles de personas a trav s del mundo y en 17 idiomas, o m s.

Esta edici n en espa ol te permitir

• Utilizar por el segundo cap tulo la habilidad m s fundamental del escuchar, el comportamiento atencional.
• Aprender y dominar las habilidades de escuchar b sicas, tales como preguntar, motivar, parafrasear, reflejar sentimientos y resumir, utilizando un proceso de aprendizaje paso-a-paso.
• Entender c mo adaptar las habilidades de entrevistar a las diferencias individuales y multiculturales.
• Completar una entrevista bien estructurada usando solamente las habilidades de escuchar.
• Ense ar a tus propios clientes y a otras personas las importantes habilidades de escuchar, y utilizar estas habilidades con grupos y familias.

Dr. Carlos Zalaquett is a professor in the Department of Educational Psychology, Counseling, and Special Education at The Pennsylvania State University, where he also serves as co-coordinator of the Clinical Mental Health Counseling Specialization. He is the vice president for the United States and Canada of the Interamerican Society of Psychology and the president-elect of the Pennsylvania Mental Health Counselors Association.

Dr. Allen Ivey earned his doctorate in counseling at Harvard University and is distinguished university professor (emeritus) at the University of Massachusetts, Amherst. He is a past president and fellow of the Society for Counseling Psychology of the American Psychological Association, as well as fellow of the Society for the Psychological Study of Culture, Ethnicity, and Race and the Asian American Psychological Association.

Dr. Mary Bradford Ivey earned her doctorate at the University of Massachusetts, Amherst. A fellow of the American Counseling Association, her elementary guidance program was named one of the top ten in the United States. She has lectured widely throughout the United States and internationally, and is the author of multiple books, chapters, and articles.

Norma Gluckstern Packard received her doctorate from the University of Massachusetts, Amherst, where she and Mary Bradford Ivey were among the founding members of the Women's Center. From Amherst, Norma went on to teach in the psychology department at Catholic University. She left the academic world and became the first female warden at Patuxent Correctional Facility in Maryland. While there, she developed many innovative rehabilitation programs that received national accolades, and she was featured on 60 minutes. Since then, she has moved on to writing, consulting, and teaching online.