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Born and raised in Chongqing, China, Shiyin Pan has a dream of writing a series of children's picture books with the main character Panda Bear. After relocating in Australia and giving birth to a baby girl, Shiyin finds herself some free time in between taking care of the household and reading stacks of picture books to her adorable daughter. Pann the Prepared Panda is her first children's book and will be the initial title for her series of Panda Pann.
Margaret Tolland ================ Margaret Tolland is an artist from New Zealand, whose illustrations are packed with detail. Through her work, get closer to the habitats and lifestyles of the many species, both flora and fauna, that she explores with an eye on environmental education. With twenty years' experience in visual arts education and working in a gallery, Margaret now illustrates full-time. Although she had a fear of spiders, after painting them in detail, she now appreciates how amazing they are.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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