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Greg Livingstone is the Chief Innovation Officer for Fluitec. He has three decades of industrial lubrication experience focused on how lubricants degrade and how to mitigate the risks associated with oil failure. He has helped to develop oil analysis tests, filtration technologies, solubility enhancers, and other technologies used to increase the life and performance of industrial lubricants. And he has volunteered in multiple industry organizations, such as STLE, ICML, and ASTM. Along his journey, he has published dozens of papers on these subjects and helped hundreds of clients in over 50 countries.
Sanya Mathura is founder and CEO of Strategic Reliability Solutions LTD. She is the first person (and first woman) to become an ICML-certified Machinery Lubrication Engineer in the Caribbean. Sanya is also the first female in the world to achieve the ICML Varnish Badges (VPR & VIM). She is the author of Lubrication Degradation Mechanisms: A Complete Guide, Lubrication Degradation--Getting into the Root Causes, and Machinery Lubrication Technician (MLT) I & II Certification Exam Guide.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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