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You've made it to manager! But balancing a hectic schedule with empowering your team is proving challenging and you're struggling to delegate. So how do you make this all work? How you do get the best from yourself, your team and still have a life outside work?
The answer is to Think Like a Coach.
This simple yet transformative approach to managing a team focuses on three fundamental coaching skills that you're already using daily: listening, asking questions and summarising. With subtle shifts in your conversations to leverage these skills, you can embrace a coach-like management style which will:
Seamlessly integrating into your everyday management style, Think Like a Coach is your trusty go-to guide that bridges the gap between theory and reality. It shows how, even in high-pressure scenarios, it's still possible to tap into the true potential of your team, empower their success and become the manager your team truly needs and deserves.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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