Who are These People and Why are They Yelling at me?: The Art and Science of Managing Large Angry Public Meetings

Have you ever had to speak in a public meeting about your company's or agencies plans, projects...
$90.57 AUD
$90.57 AUD
SKU: 9781525556265
Product Type: Books
Please hurry! Only 687 left in stock
Author: David R. Hardy
Format: Paperback
Language: English
Subtotal: $90.57
Who are These People and Why are They Yelling at me?: The Art and Science of Managing Large Angry Public Meetings by Hardy, David R.

Who are These People and Why are They Yelling at me?: The Art and Science of Managing Large Angry Public Meetings

$90.57

Who are These People and Why are They Yelling at me?: The Art and Science of Managing Large Angry Public Meetings

$90.57
Author: David R. Hardy
Format: Paperback
Language: English
Have you ever had to speak in a public meeting about your company's or agencies plans, projects or programs?
Have you attended a public meeting where people's emotions were high?

Do you want to learn how professional meeting facilitators deliver best outcomes?

Professional facilitator, Dave Hardy, shares his unique insights learned from facilitating over 1,500 meetings. What are the techniques facilitators use to avoid an angry public meeting? How do they manage these meetings when they know many people will be angry? What are some of the unique situations that arise and how should you address them?

In "Who Are These People and Why Are They Yelling at Me? The art and science of managing large angry public meetings" Hardy provides lessons for engaging the public in a meaningful manner. He gives essential tips for preparing for potential angry meetings and takes you step by step through the dynamics of how to help the group achieve dialogue. Essential facilitation tools and techniques are presented to support 'extreme facilitator training'.

Hardy teaches these facilitation techniques through real examples, academic insight and humour.

Author: David R. Hardy
Publisher: FriesenPress
Published: 11/22/2019
Pages: 336
Binding Type: Paperback
Weight: 0.99lbs
Size: 9.00h x 6.00w x 0.70d
ISBN: 9781525556265

About the Author
Hardy, David R.: - As an extreme facilitator, the author, Dave Hardy is often asked, why would anyone in their right mind choose a profession that constantly places you in the middle of a potential riot? Yet, his clients need to make tough decisions or defend actions that have upset large numbers of the public. The clients need someone with deep experience to engage people in a constructive manner. The residents attending want to make sure they are heard.

Hardy is one of the most experienced facilitators in Canada. Before he became a Registered Professional Planner he cut his teeth as a community organizer. So, he has deep empathy for communities and stakeholders he works with. When you see huge numbers of angry people showing up at meetings, banks of television camera's and nervous presenters, you'll also see Hardy in the middle helping to lead the process in a direction that meets everyone's needs....

This title is not returnable

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.