Employee Surveys and Sensing: Challenges and Opportunities

Professional practice in the design and execution of employee survey programs has evolved tremendously over the past decade. Advances in technology and enthusiastic new interest in talent analytics have combined to create an exciting space with a good deal of innovation along methodological lines, matched by renewed interest in the strategic role of surveys and sensing for improving organizational effectiveness. Providing solid grounding in the basic issues of content development, interpreting results, and driving action, this book also addresses cutting-edge topics in the area of survey analytics (including applications of computational linguistics and artificial intelligence). Significant emphasis is given to ethical issues which are particularly salient given the zeitgeist for ensuring the protection of data and the privacy of survey respondents.

The book is appropriate for use in advanced graduate level courses in survey research and will be a valuable shelf resource for survey practitioners whether trained formally in I-O psychology or other areas of organizational science.


Author: William H. Macey
Publisher: Oxford University Press, USA
Published: 04/22/2020
Pages: 504
Binding Type: Hardcover
Weight: 1.90lbs
Size: 9.30h x 6.30w x 1.40d
ISBN: 9780190939717

About the Author

William H. Macey, Ph.D., is Senior Research Fellow at CultureFactors, Inc. He was the CEO of Valtera Corporation for 35 years until the acquisition of Valtera by CEB in 2012. A SIOP past-president, he is a Fellow of SIOP, APA, and APS and was recipient of SIOP's Professional Contributions Award in
2017. He is a current member of the editorial board of the Journal of Business and Psychology. He received his Ph.D. from Loyola University Chicago in 1975 in Experimental Psychology. His current professional interests include organizational surveys, culture and climate, and leader assessment. Some
of his more widely cited publications include "The Meaning of Employee Engagement" (Macey & Schneider, 2008); and "Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage" (Macey, Schneider, Barbera & Young, 2009).

Alexis A. Fink, Ph.D., is Vice President, People Analytics and Workforce Strategy at Facebook. She has previously held similar roles at Microsoft and Intel, and has done extensive work in organizational transformation, organizational culture, leadership assessment, and the application of advanced
analytical methods to human capital problems. She is a Fellow of SIOP, a 2019 recipient of SIOP's Distinguished Service Award, and past Chair of the IT Survey Group, an industry consortium dedicated to employee surveys. She earned her Ph.D. in Industrial/Organizational Psychology at Old Dominion
University in 2000. She also serves as the Practice Editor for Industrial and Organizational Psychology: Perspectives on Science and Practice.