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Dan Carlson graduated in 1970 from Milwaukee Hamilton High School with a GPA of 1.9, placing him solidly in the bottom 25% of the class of 975. In seminary, he made the dean's list. Very Unexpected. He then went to work at Ford Aerospace in Palo Alto California to pay off school bills. Within 10 years of high school graduation, he was appointed Test Conductor in Charge of Launch Operations at Cape Canaveral, Florida. Very Unexpected. As a boy, he experienced a very embarrassing and emotionally traumatic speech impediment which got him focused on words, particularly words minus the letter s because he could never pronounce s correctly. Out of his pain, words became a focal point. Languages became second nature and he studied five, including Spanish, Portuguese, Greek, Hebrew and English. Very Unexpected. After Hurricane Katrina he hand-picked 10 Wisconsin professionals to do crisis counseling and debriefings with police officers in New Orleans. They were the first to whom the city allowed access. Very Unexpected. His entire life has been a series of very unexpected life stories. The hope is these stories bring you encouragement, hope, spiritual inspiration, and a good belly laugh.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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