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Ann Hales, Ph.D. is a Psychiatric Nurse Practitioner, who has worked for almost fifty years providing mental health services to her community --- whether it be Tennessee, Colorado, Idaho, Liberia, New York, New Mexico, or New Zealand. Throughout her academic career, she was a Professor of Nursing at Cuttington University in Liberia, West Africa and at New Mexico State University in Las Cruces. Prior to that she was the Director of the Housing and Feeding the Homeless Program in the School of Hotel Administration at Cornell University and taught the School's first service learning course.
Dr. Hales served as a Peace Corps Volunteer in Liberia from 1981 until 1983. She received her Ph.D. at Cornell University. While teaching at New Mexico State University, she became the first psychiatric advanced practice nurse to receive prescriptive authority in the state of New Mexico. She was a visiting professor in New Zealand from 2000 - 2001 when she assisted the New Zealand Council of Nursing with their policies regarding prescriptive authority for advanced practice nurses. She currently works as a Psychiatric Nurse Practitioner and lives with her husband in Upstate New York.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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