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"If you want to grow, start by making other people feel taller."
In Great People Make People Feel Great: How Leaders Elevate Teams With Cloud Nine Thinking, accomplished management coach and business veteran Adrian Webster and Stuart Holah set out an inspiring and practical collection of insights into how to unlock the full potential of yourself, colleagues, team members and collaborators. You'll learn to elevate your workplace by shifting assumptions, and choosing new perspectives which generate better outcomes for managers, team members and entire businesses. You'll discover the culture shift that's possible when you give people permission to bring their undiluted selves to work and inspire them to get more out of themselves than they thought possible.
The book will show you how to:
An essential handbook for leaders or would-be leaders in any size of organisation, Great People Make People Feel Great will benefit entrepreneurs and founders, as well as senior leadership and board members in established businesses. Each chapter takes a familiar aspect of leadership and examines it from a new angle to show that when we are prepared to ask why we often think and react automatically in certain situations, we can learn to 're-programme' our thinking and consciously adopt more effective strategies.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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