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The world is in a state of crisis - from the presidential elections to the insurrection on January 6; from the deaths and devastation created by the pandemic to impassioned resistance to masks and vaccines; from the murders of George Floyd and Brionna Taylor to the rise of white supremacy and Black Lives Matter; from sexual harassment and #metoo to Jeffrey Epstein, Harvey Weinstein, and Andrew Cuomo; from unprecedented fires, floods, and heat waves to climate change denial; from war and civilian casualties in Afghanistan, Somalia, Yemen, and the Middle East to bristling hostilities with China, Russia, Cuba, Iran, Venezuela, and others.
In these conflicts and crises, our success and survival as a civilization and as a species, increasingly depend on our ability to listen empathetically, communicate non-violently, solve problems jointly, negotiate collaboratively, decide consensually, act collectively, and resolve conflicts meditatively. They depend on our ability to appreciate diversity and dissent, engage in dialogue with those who think differently, and build trust between former foes; and on our ability to bridge and dismantle the social, economic, political, cultural, and environmental barriers we have erected to dominate and prevail over others.
The stakes are high and getting higher. The old ways are failing and new ones are needed. These conflicts and crises are not over and will not wait. Unprecedented crises require unprecedented solutions.
This book is an attempt to shift the way we think and act in times of conflict and crisis, and to encourage the adaptation and application of conflict resolution skills and techniques to the social, economic, political, and environmental disputes and crises that impact us.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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