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In the oldest forest in the land, lived the oldest oak tree, and in that ancient tree lived Philomena the good fairy. Philomena and her sister Helena were woodland fairies and had lived for many lifetimes in the depths of the old Forest, both of them knew how to communicate with the trees, woodland animals, pixies and elves.
Helena was the naughty fairy. Using her magic wand, she was always getting into trouble with someone. She made people fall over, burst out laughing or do other silly things. She would hide in the tree tops and laugh at others misfortune. But this time it was Philomena that was in trouble, serious trouble, because she had used her magic for her own ends, and that was strictly forbidden for fairies, especially woodland fairies. Philomena selfishly stole something very personal from a handsome Prince, and she did this whilst he was under her spell.
The good fairy thought that no-one had seen her commit the crime, but someone had!Would they keep the secret to themselves, or would they tell the King of the elves? If they did tell, Philomena would be in big trouble, she would be arrested and have to stand trial for her crime.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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