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Mathew Portell is an elementary school principal in the Metro Nashville Public School system, podcaster, writer, international speaker, and leader of the international Trauma-Informed Educators Network. An innovator and pioneer of trauma-informed education, he utilized neuroscience to transform his school into a global model school for trauma-informed practices. Ingrid L. Cockhren is an internationally known leader in trauma-informed care and systems transformation with twenty years of experience in childhood development, mental healthcare, PreK-12, higher education, consulting, and nonprofit leadership. Cockhren is an adjunct psychology professor, owner of Cockhren Consulting, and former CEO of PACEs Connection. Tyisha J. Noise is a practitioner scholar with twenty-four years of experience working with underserved students in nonprofit and educational settings. She has taught and led in K-12 through early college with extensive expertise in intervention and special education, and administration in middle and high schools. She is also a professional development expert, presenter, and coach. Julie Kurtz is an international speaker, trainer, coach, and consultant who has collaborated with thousands of educators and administrators to integrate trauma-responsive practices and social-emotional strategies into classrooms, schools, and educational systems. Kurtz is CEO of the Center for Optimal Brain Integration(R) and coauthor of several books for children and adults. Julie Nicholson is an early childhood expert, keynote speaker, nonprofit leader, coauthor of thirteen books and coeditor of another. As a professor of practice at Mills College in Oakland for seventeen years, she directed the Leadership Program in Early Childhood, an MBA/MA program and the Center for Global Play Research. She consults nationally on bridging ECE with public education.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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