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Martin Mobråten has a master's degree in civil engineering, has climbed for over 20 years, has been an athlete on the Norwegian national team and is a former Nordic champion in climbing. He has climbed extensively outdoors and has redpointed several routes graded F8c+ and boulder problems up to Font 8c. Martin has coached the Norwegian Climbing Federation's youth recruits and many of the stronger juniors in the Trondheim community for the past ten years. Martin works daily with climbing courses, route setting and facilitating climbing both indoors and outdoors. Stian Christophersen is a physiotherapist and coach, has climbed for over 20 years, has been an athlete on the national team and was the 2009 Norwegian bouldering champion. He has also climbed extensively outdoors and has first ascents of routes up to F8c and boulder problems up to Font 8b+. Stian is a former national team coach in climbing and is a personal trainer for several of Norway's best climbers. He has also been responsible for the Norwegian Climbing Federation's education of coaches, and in addition to running his own physiotherapy practice he educates the next generation of coaches at both a national and international level.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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