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A gripping and inspiring read.' Sir James Dyson
'A revealing and insightful biography of the company whose blueprints define the digital world.' Chris Miller, author of CHIP WAR: The Fight for the World's Most Critical TechnologyJames Ashton writes about business, technology, economics and leadership. He has been Executive Editor and City Editor of the London Evening Standard and Independent titles and City Editor of the Sunday Times. He is chief executive of the Quoted Companies Alliance, a members' organisation which champions London's stock market-listed growth businesses.
James is the author of two previous business books: The Nine Types of Leader (Kogan Page) and FTSE: The Inside Story (Nicholas Brealey, co-written with FTSE founder Mark Makepeace). Born in West Yorkshire, he was educated at the University of St Andrews and City University in London and lives in Surrey with his wife and daughter.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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