212° Service Lib/E: The 10 Rules for Creating a Service Culture by Anderson, Mac
212° Service Lib/E: The 10 Rules for Creating a Service Culture by Anderson, Mac

212° Service Lib/E: The 10 Rules for Creating a Service Culture

At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam....
$33.18 AUD
$33.18 AUD
SKU: 9798200628384
Product Type: E-books
Please hurry! Only 0 left in stock
Author: Mac Anderson
Format: CD
Language: English
Subtotal: $33.18
10 customers are viewing this product
212° Service Lib/E: The 10 Rules for Creating a Service Culture by Anderson, Mac

212° Service Lib/E: The 10 Rules for Creating a Service Culture

$33.18
212° Service Lib/E: The 10 Rules for Creating a Service Culture by Anderson, Mac

212° Service Lib/E: The 10 Rules for Creating a Service Culture

$33.18
Author: Mac Anderson
Format: CD
Language: English
Description
At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree. Someone once said, Life is like a game of tennis. The player who serves well seldom loses. The same can be said for any business on the planet. There are many books written about service, however, our goals in this audiobook is to keep it simple. 212 Service presents 10 simple, but engaging rules of service that can be listened to by every member of your team in less than 30 minutes. 212 Service is written with real life examples of exceptional customer service and is certain to inspire your team with ideas that apply specifically to your industry. Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.

Author: Mac Anderson
Publisher: Gildan Media Corporation
Published: 07/23/2013
Binding Type: CD
ISBN: 9798200628384

About the Author
Anderson, Mac: -

Mac Anderson is the founder of Simple Truths and Successories, the leader in creating products for employee motivation and recognition. He was also the founder and CEO of McCord Travel, the largest travel company in the Midwest, and part owner/VP of sales and marketing for Orval Kent Food Company, the country's largest manufacturer of prepared salads.

Shetterly, Derek: -

Derek Shetterly has worked extensively as an on-air radio talent, voice-over actor, and audiobook narrator. A graduate of Southern Illinois University at Carbondale with a BA in radio and television, he lives in Oregon.



This title is only available via back order
Shipping & Return

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Review

Related Products

Example product title
$33.18 AUD
$33.18 AUD
Example product title
$33.18 AUD
$33.18 AUD
Example product title
$33.18 AUD
$33.18 AUD
Example product title
$33.18 AUD
$33.18 AUD
Example product title
$33.18 AUD
$33.18 AUD
Example product title
$33.18 AUD
$33.18 AUD
Example product title
$33.18 AUD
$33.18 AUD
Example product title
$33.18 AUD
$33.18 AUD
Example product title
$33.18 AUD
$33.18 AUD
Example product title
$33.18 AUD
$33.18 AUD

Recently Viewed Products