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Communicate with your non-English speaking patients even when no translator is available--you just have to flip pages and point!
McGraw-Hill's Medical Translation Visual Phrasebook provides you with the tools you need to communicate in the 20 most commonly spoken languages in the U.S.--with no foreign language knowledge required. The cards feature close-ended questions that are designed so that non-English speaking patients can respond with a simple head nod, a "yes" or "no" response, or by pointing to a simple diagram. Each assessment fits on one page, so you don't have to flip back and forth for what you need. This unique product is the only multi-lingual pocket medical reference of its kind--and the only one you'll need when a critical situation arises.
- Conveniently sized, easy-to-use product features spiral binding and close-ended questions for quick and easy communication
- No prior foreign language knowledge needed to communicate basic medical information in 20 different languages
- Includes Arabic, Chinese, French, German, Greek, Haitian Creole, Hebrew, Hindi, Italian, Japanese, Korean, Persian, Polish, Portuguese, Russian, Serbo-Croatian, Spanish, Tagalog, Urdu, and Vietnamese
Neil Bobenhouse is a paramedic for the St. Louis City Fire Department. He received his Master's Degree in Healthcare Administration from the St. Louis University School of Public Health in 2009.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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