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Dr Abraham P. Francis is an Associate Professor, Head of Social Work and Human Services academic group at James Cook University, Australia, Adjunct Faculty for MSW Programs, Prasanna School of Public Health (PSPH) (Manipal), and a research fellow at the Department of Social Work, Stellenbosch University, South Africa. He has worked with Government, Non-government, and corporate sectors, and has developed many international partnerships. He has extensively contributed to the literature on Social Work and social work practice in mental health through his publications, convening conferences, establishing research collaborations and developing consortiums. His other research interests are in the field of communities, criminal justice, international social work, and gerontological social work. His excellence in teaching has been recognised on several occasions. In 2010, Dr Francis was a recipient of James Cook University's Inclusive Practice Award for his "exceptional support for students with a disability". In 2016, he received the University's 'Citation for Outstanding Contributions to Student Learning' for his "leadership and expertise in social work education in mental health that inspires and nurtures students to be competent, confident and compassionate practitioners". In 2018, Dr Francis received the NAPASWI (National Association of Professional Association Social Workers in India) lifetime achievement for his outstanding contribution to Social Work Education.
Professor Margaret Anne Carter commenced at Australian College of Applied Psychology (ACAP) in 2019 as Chair of the Discipline of Counselling for Australia. Before coming to ACAP, Margaret Anne was employed at James Cook University as a lecturer since 2010, first in Singapore as a Senior Lecturer in Education (2010-2013) and then in Australia as a Senior Lecturer in Education, and then Associate Professor (2017-2018). Prior to joining James Cook University in 2010, Margaret Anne worked as a School Guidance Counsellor at Brisbane Catholic Education, the CEO of M.A. Carter Consultancy, District Guidance Counsellor and Special Education Consultant Brisbane Catholic Education, and Pre-school Teacher. Margaret Anne completed her Diploma of Teaching Primary and Preschool at Brisbane College of Advanced Education, a Bachelor of Educational Studies and Master of Educational Studies at University of Queensland, and Doctor of Education at Queensland University of Technology. Margaret Anne is currently an adjunct professor with James Cook University and is a member of several doctoral supervisory teams. Margaret Anne's scholarly work with higher degree research candidates, both locally and globally, focuses on leading socially sustainable change. Her scholarship and research in cyber safety and mental health is grounded in understanding that mental health is everyone's business.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
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