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As the world-renowned artist Edvard Munch said about his painting, The Scream, "Each individual is alone in their own despair." To some extent this is what I have experienced with clients over the past 25 years. Being close to a person who can never admit, and who always has to be right, can be a lonely place, making it hard to explain and share with others.
As one client said, "Seeing the image of a Wall was important to me. It made me understand how the bricks helped to conceal the true identity of the person behind. Everything that was shown to me fitted my partner. It was an immense relief to be able to make sense of my partner's behaviour."
This client's reaction is just one of many and illustrates how someone was helped by being shown the visual image of the Wall.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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