Own Up!: How to Hold People Accountable Without All the Drama by Long, Jennifer T.

Own Up!: How to Hold People Accountable Without All the Drama

Accountability Starts With You Are you a manager who struggles to get accountability right within your organization?...
€30,69 EUR
€30,69 EUR
SKU: 9798887506937
Product Type: Books
Please hurry! Only 663 left in stock
Author: Jennifer T. Long
Format: Paperback
Language: English
Subtotal: €30,69
Own Up!: How to Hold People Accountable Without All the Drama by Long, Jennifer T.

Own Up!: How to Hold People Accountable Without All the Drama

€30,69

Own Up!: How to Hold People Accountable Without All the Drama

€30,69
Author: Jennifer T. Long
Format: Paperback
Language: English

Accountability Starts With You
Are you a manager who struggles to get accountability right within your organization? Have you been faced with the need to hold someone accountable and either bulldozed your way through the encounter or talked yourself out of it with excuses like "I've already tried that," or "It's too risky"? If you've ever done a poor job of holding others accountable, this book can help you feel more comfortable with how you gain ownership from employees.

Own Up! addresses the big myths, everyday hesitations, and all the other stories we tell ourselves about what it means and how much time and effort it takes to create a culture of responsibility. Author Jennifer Thero Long's central insight is that lack of clarity around ownership is responsible for all the drama that accountability conversations (done poorly) entail. It's the drama, and not actual accountability, that demands our extra attention, time, and energy. To combat misunderstandings and self-defeating assumptions, she guides readers through a series of practical and immediately implementable steps for achieving accountability in any situation.

Own Up! shows how clarifying ownership--of expectations on the one hand and duties on the other--is the key activity by which accountability is established and maintained. Accountability done well takes very little time and energy, and its results include immediate gain in employee performance and execution, reduced work and workarounds, increased trust between individuals, and greater employee reliability.



Author: Jennifer T. Long
Publisher: Forbes Books
Published: 10/08/2024
Pages: 264
Binding Type: Paperback
Weight: 0.79lbs
Size: 9.00h x 6.00w x 0.56d
ISBN: 9798887506937

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.