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About Gloo Books:
Gloo Books is an independent publishing company making children's books for a more inclusive, just and compassionate future. We believe books can change the world and we aim to empower little readers everywhere.
Kim Nguyen is a first-generation Vietnamese-Texan writer. She lives in Austin, Texas with her daughter, husband and several foster pugs. She loves telling empowering yet quirky stories for kids. Her award-winning career in advertising and entertainment informs her gently subversive and comedic writing. As a child of Vietnamese refugees, she is dedicated to telling diverse stories that shed light on issues in the world while maintaining a cheerful optimism about the future.
Libby VanderPloeg is an artist and illustrator living in southern California. She's best known for her silly, sweet animated gifs celebrating community and inclusivity, and also for her colorful, detailed maps. She believes that art has the power to spark hope and bring about change. When she's not drawing, she loves to explore new places and spend time in nature with her husband and charming dog, Tucker. Follow her @libbyvanderploeg.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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