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Having Autism can sometimes make school life challenging. Loud noises can hurt a child's ears as the volume can be turned up much louder in their ears. If a child gets upset, lining toys up or building towers can help calm them down. Looking at pictures instead of words can help with understanding the timetable better. Some foods can hurt their tummy so special foods are packed in their lunch box. If they do not speak to you it is not because they don't want to be your friend, they may struggle with words or prefer playing alone. Their skin can be extra sensitive so sand sticking to their hands or labels in their clothes can make them feel extra uncomfortable and itchy. It is important for us to be kind to each other every day and understand that we are all different and sometimes need an extra helping hand from our friends. Thank you for being a good friend and for being Autism Aware and showing that you care.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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