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Beatrice Mendez Newman is Professor of Rhetoric and Composition in the Writing and Language Studies Department at The University of Texas Rio Grande Valley. Her research has been published in collections on teaching writing at Hispanic Serving Institutions and writing center pedagogy; her work has appeared in the English Journal, Voices from the Middle, HETS Online Journal, and the Writing Center Journal. She has published REA guides in PPR and ESL as well as an Allyn & Bacon guide for English teacher certification in Texas. She recently received a UTRGV award for Excellence in Online and Hybrid Teaching. Dr. Newman is very active in the National Council of Teachers of English, serving as a certification program reviewer and a reader for NCTE journal manuscripts; in 2020 she was named to the NCTE EnglishJournal's Editorial Review Board. She can be reached at beatrice.newman@utrgv.edu.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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