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Zaheer Khatri
Zaheer Khatri founded Learning Roots in the winter of 2004 and has been at the company's helm ever since (hence the title 'Captain'!). He has steered Learning Roots to an established position in their publishing niche with international acclaim and reach in over 30 countries. He has also had the pleasure of personally authoring some of our bestselling children's storybooks. Prior to Learning Roots, He was a Mathematics Teacher at a Secondary School in London and a Special Project Coordinator at an FE College before that. He also served as a Head Master at a private primary school! He is a graduate of the London School of Economics, with a major in Maths and Economics. He followed that with a Post Graduate Certificate in Education which started his career in education. Zaheer then completed a Masters in Curriculum, Pedagogy and Assessment which gave him a thorough grounding in the field of Education. Zaheer is currently living in London with his wife and four children. When he is not busy running, reading, or writing, you might just find Zaheer on nature trails up craggy mountains.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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