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Kim Eierman is an environmental horticulturist and landscape designer specializing in ecological landscapes and native plants. She is the Founder of EcoBeneficial, a horticulture consulting and communications company in Westchester County, New York. Kim teaches at the New York Botanical Garden, Brooklyn Botanic Garden, The Native Plant Center, Rutgers Home Gardeners School, and advanced education classes for Master Gardeners. An active speaker nationwide on many ecological landscaping topics, she also provides horticultural consulting and ecological design to commercial, municipal, and retail clients.
In addition to being a Certified Horticulturist through the American Society for Horticultural Science, Kim is an Accredited Organic Landcare Professional, a Steering Committee member of The Native Plant Center, and a member of The Ecological Landscape Alliance and the Association for Garden Communicators (GWA). Kim received the Silver Award of Achievement from the Garden Writers Association in 2014, 2015, and 2017.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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