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Fred W. Frailey has written about railroads for more than fifty years. A native of Sulphur Springs, Texas, and a graduate of the William Allen White School of Journalism at the University of Kansas, his career included stints at the Kansas City Star, Chicago Sun- Times, and U.S. News & World Report. He retired as the Editor of Kiplinger's Personal Finance magazine in 2008. Frailey has had scores of feature bylines in Kalmbach Media's Trains magazine and today is a columnist for the publication. His 1991 book Blue Streak Merchandise relied heavily on the photographs of J. Parker Lamb.
Kevin P. Keefe grew up in Niles, Mich., studied journalism at Michigan State University, and went on to a career in daily newspapers in Michigan and Wisconsin before joining Trains magazine in 1987. In 1992 he became the Editor of the magazine. He moved into Kalmbach Media management in 2000 and retired as vice president-editorial in 2016. His book Twelve Twenty-Five: The Life and Times of a Steam Locomotive was published by Michigan State University Press and won a 2017 Notable Book Award from the Library of Michigan. He is a director of the Center for Railroad Photography & Art.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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