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Nancy Boyd-Franklin, PhD, is Distinguished Professor (Professor II) in the Graduate School of Applied and Professional Psychology at Rutgers, The State University of New Jersey. She has received awards for her outstanding contributions from many professional organizations, including the American Family Therapy Academy, the Association of Black Psychologists, the American Psychological Association (Divisions 45 and 43), the Association of Black Social Workers, and the American Psychiatric Association. Dr. Boyd-Franklin is the author of Black Families in Therapy, Second Edition, and coauthor of Therapy in the Real World, among numerous other publications.
Elizabeth N. Cleek, PsyD, is a Vice President at the Institute for Community Living, a large behavioral health care agency in New York City, where she oversees the Program Design, Evaluation, and Systems Implementation Department and the Central Access Department. Dr. Cleek co-led the development of an award-winning agency clinical risk assessment and intervention system, including the development of tools, procedural guidelines, and systemic interventions. She has written and presented on the use of technology to support implementation of best-practice work, the development and implementation of health-related interventions for people with serious mental illness, and multisystems work with families. Matt Wofsy, LCSW, is Director of Evidence-Based Treatment and Practice Innovation at the Institute for Community Living. He has extensive experience in the area of adapting evidence-based practices to diverse clinical settings, and has presented his work at state and national conferences. Mr. Wofsy is a recipient of the Exemplary Mid-Career Social Work Leader Award from the New York City chapter of the National Association of Social Workers. He is Adjunct Professor at New York University Silver School of Social Work and maintains a private practice in New York City. Brian Mundy, LCSW, is a Clinical and Evaluation Specialist at the Institute for Community Living, where he primarily supports clinicians and service providers in implementing evidence-based practices in their work with clients. He is a recipient of the Emerging Social Work Leader Award from the New York City chapter of the National Association of Social Workers. Mr. Mundy is Adjunct Professor at Long Island University and maintains a private clinical practice.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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