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Originally from Newfoundland, Heather Smith now lives in Waterloo, Ontario, with her family. Heather is the author of several picture books, including the award-winning The Phone Booth in Mr. Hirota's Garden. Her middle-grade novel Ebb and Flow was shortlisted for the Governor General's Literary Award, and her YA novel The Agony of Bun O'Keefe won the Ruth and Sylvia Schwartz Children's Book Award, the OLA Forest of Reading White Pine Award and was shortlisted for the Amy Mathers Teen Book Award and the Geoffrey Bilson Award for Historical Fiction for Young People.
Kerrigan, Brooke: -Brooke Kerrigan has loved drawing ever since she was a little girl, so it seemed only natural that she would grow up to be an artist. Of all her creative endeavors, illustrating children's books is her favorite. Brooke has illustrated over 10 picture books, including design-award-winning Fishermen Through & Through and the Blue Spruce honor book The Little Boy Who Lived Down the Drain. Born in Toronto, she currently splits her time between Tiny, Ontario, and a little town in the French Alps called Chamonix.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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