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This indispensable guide from leadership guru John Adair, will boost your confidence levels, inspire you and help you on your journey to becoming a leader of excellence.
Acknowledged as a world expert, John Adair offers stimulating insights into recognizing and developing individual leadership qualities, acquiring personal authority and, most importantly, mastering core leadership functions such as planning, communicating and motivating. This 5th edition now features even more practical exercises, useful templates, and top tips to improve or develop your leadership skills, this guide distils the essence of John Adair's teaching and provides a framework for becoming an effective leader. The Creating Success series of books...John Adair is acknowledged internationally as an authority on leadership. The world's first Professor of Leadership Studies, he advises many organisations in business, government, education, health and the voluntary sector. An effective speaker with a valuable message, he is one of the very few figures in recent years to have transformed the debate as to what effective leadership is all about.
John Adair has recently been made United Nations Chair of Strategic Leadership. Based in Turin, he has launched a strategic leadership programme in association with the UN. He has also received the Lifetime Achievement in Leadership Award and China has made him its first Honorary Professor of Leadership. The author of over 50 books, now in 25 languages, on leadership and management development, he continues to write and teach throughout the world, inspiring new audiences with his timeless and timely vision of leadership.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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