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The existence of orphans and orphanages is worldwide and quite old. The population of this vulnerable group is widespread all over the world. "UNICEF and global partners define an orphan as a child who has lost one or both parents. This definition represents not only children who have lost both parents but also those who have lost a father but have a surviving mother or have lost their mother but have a surviving father. These definitions contradict with the concept of an orphan in many industrialized countries where a child must have lost both guardians to qualify as an orphan. UNICEF and numerous of other international organizations adopted the broader definition of an orphan in the mid-1990s as the AIDS pandemic began leading to the death of millions of parents worldwide leading an ever-increasing number of children growing up without one or both parents. So the terminology of a 'single orphan'- the loss of one parent- and a 'double orphan'- the loss of both parents- was born to convey this growing crisis".
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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