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In a split second, Connor McKemey went from being an active, athletic thirteen-year-old whose life revolved around school, sports, and family, to being engulfed in flames from a propane tank explosion in his backyard. Passing out in the ambulance, he woke up three months later to discover that 90 percent of his body had been burned.
Defying the grim 1 percent chance of survival doctors gave him, the young teen tapped into his inner strength to rebuild his life. From coming to grips with what happened-and his drastically changed appearance-to coping with the pain of rehabilitation and over a hundred surgeries, he faced adversity without losing sight of his dreams.
Through mental resilience, he resumed playing sports in high school and college and became a coach for an elite lacrosse program. Today, McKemey gives talks to audiences worldwide, showing others that they, too, can come through excruciating challenges with a profound sense of self-acceptance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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