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Imagine a world of consistent, high-quality communication: rather than a world in which haphazard communication attempts are the norm, where a fly-by-the-seat-of-your-pants mentality toward discourse reigns. Imagine a world where individuals and entire organizations can confidently apply a clear approach to communication challenges. Imagine a world where people are eager to come together to listen to each other; a world where people are highly attuned to other's needs, values and priorities.
Imagine a world where when you need to be heard, you are confident you will be.
Imagine a world where meetings are efficient, goals are reached, and outcomes are consistently achieved.
Persuaded will show you how to create that world by improving your communication. This book teaches practical tools and frameworks that will enable you to listen better, understand your audience, and build clear messages that help you achieve results. By following the methodology, you will increase your trust and credibility, develop deeper, more meaningful connections and inspire action. Filled with concrete examples and specific strategies, this approach will transform your communication.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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