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Human experience offers two different ways of discovering that one does not "fit," of feeling "bad." Each has to do with the boundaries of the human condition. But there are two kinds of boundaries, and it is important to recognize their difference, the difference between rules and goals. For though the human condition is bounded, recognizing that reality can be either a choking, tightening experience or it can lead to the discovery of a new freedom.
True, shame's negative side points up failure and falling short, but shame also entails something positive: insight into the reality of the human condition. The experience of shame lays bare the essential paradox that inheres in being human: to be human is to be caught in a contradictory tension between the pull to the unlimited, the more-than-human, and the drag of the merely limited, the less-than-human.
Shame's healing is to be found in the discovery of how that paradox can be lived creatively in ways that find other human beings to be not the problem in shame, but its solution.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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