Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence by Lee, Thomas H.
Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence by Lee, Thomas H.

Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence

Harness the power of social capital to improve the efficacy and efficiency of healthcare organizations Written by...
$129.43 AUD
$129.43 AUD
SKU: 9781394312658
Product Type: Books
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Author: Thomas H. Lee
Format: Hardcover
Language: English
Subtotal: $129.43
Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence by Lee, Thomas H.

Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence

$129.43
Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence by Lee, Thomas H.

Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence

$129.43
Author: Thomas H. Lee
Format: Hardcover
Language: English
Description

Harness the power of social capital to improve the efficacy and efficiency of healthcare organizations

Written by Thomas Lee, Chief Medical Officer at Press Ganey, Social Capital in Healthcare describes a new and powerful framework for improving healthcare, arguing that managers should approach the work of building trust, teamwork, and high reliability with the same intensity and discipline as CFOs use when managing the finances of their organizations.

Lee's powerful framework integrates management priorities such as safety, quality, patient experience, and workforce resilience/burnout/loyalty, demonstrating through data that these "silos" are in fact intertwined, and the work of improving them is best taken on with a single focus: improving social capital.

In this book, readers will learn about:

  • Key social capital themes in healthcare, including trust, respect, connectedness, and teamwork
  • The necessity of social capital in healthcare due to changes in medicine, patients, and society
  • Building social capital through transitivity, reciprocity, bridging connections, and driving the right values
  • Social capital initiatives at institutions such as the Mayo Clinic, Houston Methodist, and Vanderbilt University Medical Center

Drawing upon deeply respected work from sociology, psychology, and business strategy, Social Capital in Healthcare earns a well-deserved spot on the bookshelves of all forward-thinking healthcare executives, managers, and consultants.

Author: Thomas H. Lee
Publisher: Wiley
Published: 01/29/2025
Pages: 240
Binding Type: Hardcover
Weight: 1.03lbs
Size: 9.19h x 6.32w x 0.90d
ISBN: 9781394312658

About the Author

THOMAS H. LEE, MD, is the Chief Medical Officer of Press Ganey and the Editor-in-Chief of NEJM Catalyst. He is a practicing physician at Brigham and Women's Hospital, and has 18 years' experience as a senior leader at Mass-General Brigham. He's an expert in healthcare strategy and policy and a member of the Panel of Health Advisors of the Congressional Budget Office.

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