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A quietly spoken, true English eccentric with something of a rebellious streak, Tony Stratton Smith initially charmed and blustered his way into the music business as a manager during the early 1960s and a few years later, when the record labels stopped playing by what he believed to be the rules, he simply went and formed his own -The Famous Charisma Label - and set about spinning the record business on its head. An independent label like no other, it is fair to say that without Strat's total belief and unwavering long-term support there would be no Genesis - Phil Collins has said as much - and a long line of artists owe Tony a similar debt of gratitude, from Monty Python to Malcolm McLaren, Lindisfarne to Sir John Betjeman, Vivian Stanshall to Julian Lennon. A former sports journalist and close friend to Jimmy Greaves and Sir Matt Busby (Strat narrowly missed a seat in the Munich Air crash) he later became a popular figure in the horse racing world. But making money was never very high on Tony's agenda, simply a means to an end that enabled him to fund the music and mayhem that brought him so much enjoyment. Strat was never happier than when the artists that he had so carefully nurtured were fulfilling their creative potential, delighting in working with the talents of Peter Gabriel, Alan Hull, Clifford T. Ward, Howard Werth and Peter Hammill. Ultimately, what he really cared about were the people, the creativity, about imagination, inspiration and risk, and the sheer joy to be had in bringing all those elements together, lighting the Charisma-pink touch paper and standing back, glass in hand, to watch what might happen when the sparks began to fly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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