Stumbling Blocks to Stepping Stones: A Guide to Successful Meetings and Working Relationships by Zahn, Doug
Stumbling Blocks to Stepping Stones: A Guide to Successful Meetings and Working Relationships by Zahn, Doug

Stumbling Blocks to Stepping Stones: A Guide to Successful Meetings and Working Relationships

In both business and personal life, we engage in hundreds of conversations each day. Some are successful....
$54.25 AUD
$54.25 AUD
SKU: 9781532060885
Product Type: Books
Please hurry! Only 339 left in stock
Author: Doug Zahn
Format: Paperback
Language: English
Subtotal: $54.25
10 customers are viewing this product
Stumbling Blocks to Stepping Stones: A Guide to Successful Meetings and Working Relationships by Zahn, Doug

Stumbling Blocks to Stepping Stones: A Guide to Successful Meetings and Working Relationships

$54.25
Stumbling Blocks to Stepping Stones: A Guide to Successful Meetings and Working Relationships by Zahn, Doug

Stumbling Blocks to Stepping Stones: A Guide to Successful Meetings and Working Relationships

$54.25
Author: Doug Zahn
Format: Paperback
Language: English
Description
In both business and personal life, we engage in hundreds of conversations each day. Some are successful. Some are not. In Stumbling Blocks to Stepping Stones, you will learn from author Doug Zahn how to improve your conversations, thereby building more effective relationships, whether with friends or those you perceive as adversaries. This book offers a way to begin, continue, and end a successful conversation, helping assure participants are satisfied with the outcome. Zahn offers strategies to monitor and adjust your input during the interaction. To successfully use his approach, you must commit to self-observation and change. Successful relationships are the key to completing most jobs, whether at home or at work. Through the analysis of difficult conversations (those you often prefer to avoid) and the use of methodical building blocks, you will be able to have successful interactions wherever you go.

Author: Doug Zahn
Publisher: iUniverse
Published: 03/20/2019
Pages: 354
Binding Type: Paperback
Weight: 1.14lbs
Size: 9.00h x 6.00w x 0.79d
ISBN: 9781532060885

About the Author
Doug Zahn earned a PhD in statistics from Harvard University. He is a professor emeritus of the Florida State University Department of Statistics, where he taught applied statistics and statistical consulting courses for thirty-five years. He provided consulting services to faculty and students. For over nine years he coached consulting professionals at the United Kingdom Office for National Statistics while coteaching a course on consultancy skills. Zahn is the coauthor of The Human Side of Statistical Consulting and Quality Management Plus: The Continuous Improvement of Education. He and his wife, Andrea, live in Tallahassee, Florida.


This title is not returnable
Shipping & Return

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Review

Related Products

Example product title
$54.25 AUD
$54.25 AUD
Example product title
$54.25 AUD
$54.25 AUD
Example product title
$54.25 AUD
$54.25 AUD
Example product title
$54.25 AUD
$54.25 AUD
Example product title
$54.25 AUD
$54.25 AUD
Example product title
$54.25 AUD
$54.25 AUD
Example product title
$54.25 AUD
$54.25 AUD
Example product title
$54.25 AUD
$54.25 AUD
Example product title
$54.25 AUD
$54.25 AUD
Example product title
$54.25 AUD
$54.25 AUD

Recently Viewed Products