Butlers & Household Managers: 21st Century Professionals

Butlers & Household Managers, 21st Century Professionals is designed to assist those seeking a new and rewarding...
$127.40 AUD
$127.40 AUD
SKU: 9781439209677
Product Type: Books
Please hurry! Only 435 left in stock
Author: Steven M. Ferry
Format: Paperback
Language: English
Subtotal: $127.40
10 customers are viewing this product
Butlers & Household Managers: 21st Century Professionals by Ferry, Steven M.

Butlers & Household Managers: 21st Century Professionals

$127.40

Butlers & Household Managers: 21st Century Professionals

$127.40
Author: Steven M. Ferry
Format: Paperback
Language: English
Butlers & Household Managers, 21st Century Professionals is designed to assist those seeking a new and rewarding career as a butler or the American equivalent, the household manager, as well as those seeking to employ them, whether in stately home, hotel, corporate setting or elsewhere. In the increasingly competitive and mechanistic world in which we live, service is often the only differentiator between one provider and another. Having a competent butler is one way to develop that much-needed edge. Butlers & Household Managers, 21st Century Professionals is also useful for any man or woman who would like to use some of the butler's know-how to enhance his or her own life style. The many checklists in Butlers & Household Managers, 21st Century Professionals cover every kind of situation a butler deals with and are designed, in conjunction with the chapter they supplement, to walk a person successfully through those situations and so increase his or her confidence. No amount of copying actions mechanically will make a butler, however. It is necessary to understand the point of view of the butler to then handle any given situation as a butler would. That is why chapters are provided to explain the butler rationale.

Author: Steven M. Ferry
Publisher: Booksurge Publishing
Published: 10/18/2008
Pages: 328
Binding Type: Paperback
Weight: 1.26lbs
Size: 10.00h x 7.01w x 0.69d
ISBN: 9781439209677

About the Author
Steven Ferry, born and raised in England, has published more than twenty books since he began his writing career. Prior to that he worked as a butler, and before that, as a teacher. He now lives in Florida with his wife, where he continues to write, teach and consult.


This title is not returnable

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Related Products

Recently Viewed Products