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James J. Mazza, PhD, is Professor in the College of Education at the University of Washington, where he teaches and conducts research in the field of adolescent mental health. Dr. Mazza's research focuses particularly on adolescent internalizing disorders, such as depression, anxiety, posttraumatic stress disorder, exposure to violence, and, especially, suicidal behavior. His work also examines the complex relationships among adolescent mental health issues, social-emotional abilities, and academic skills, and how to address these within a multi-tiered systems of support framework. Dr. Mazza has written extensively on how to identify youth who are at risk for suicidal behavior, as well as on how to develop social-emotional learning curricula to help all students learn emotion regulation skills. A codeveloper of the DBT STEPS-A and DBT STEPS-E curricula, he provides consultation and training to school personnel internationally. Dr. Mazza is a cofounder of DBT in Schools, LLC.
Elizabeth T. Dexter-Mazza, PsyD, President and cofounder of DBT in Schools, LLC, is a codeveloper of the DBT STEPS-A and DBT STEPS-E curricula. She provides DBT training and consultation to schools, mental health agencies, and mental health providers around the world. Certified as a DBT therapist by the DBT-Linehan Board of Certification, Dr. Dexter-Mazza completed her postdoctoral fellowship under the direction of Marsha M. Linehan at the University of Washington. She served as Clinical Director and a research therapist for Dr. Linehan's research studies, providing comprehensive DBT to clients. Dr. Dexter-Mazza has published many book chapters and peer-reviewed articles on DBT, borderline personality disorder, and graduate school training in managing suicidal clients.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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